
Book Appointments with Confidence
2 days ago
We are seeking a skilled and experienced Appointment Booking Specialist to join our team. As an Appointment Booking Specialist, you will be responsible for scheduling appointments with dental clients in the US.
Key Responsibilities:
- Conduct outbound calls to schedule appointments for dental clients in the US.
- Ensure all scheduled appointments align with client preferences and availability.
- Effectively handle inquiries and provide necessary information about services.
- Maintain accurate records of calls and appointments in the CRM.
- Meet performance targets and adhere to call scripts and guidelines.
- Collaborate with the team to optimize appointment booking strategies.
- Excellent spoken English with a professional and clear tone.
- Minimum of 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
- Familiarity with the dental industry is a plus.
- Must have a reliable laptop/desktop and high-speed internet connection for uninterrupted work.
- Ability to work in night and early morning shifts (India time).
- Self-motivated and comfortable working in a remote environment.
- Strong organizational and time-management skills.
Split pay structure linked to performance and appointment booking success.
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