Senior Customer Success Specialist

2 days ago

Kurnool, Andhra Pradesh, India beBeeAccountManager Full time ₹ 12,00,000 - ₹ 15,00,000

Key Account Manager Role

The ideal candidate will have a minimum 5 years of experience in customer success/project management role with a proven track record of success, particularly in managing major accounts.

Key responsibilities include:

  • Serving as the primary contact liaison for technical questions or escalations, collaborating with internal teams and stakeholders.
  • Developing and implementing success plans to achieve critical goals and key performance indicators for high-value customers.
  • Collaborating with account management teams to secure contract renewals and drive revenue growth.
  • Identifying opportunities for expanding usage across the customer's organization and leading pilot results presentations.

Required skills and qualifications include:

  • Technical experience in cybersecurity field with good analytical and project management skills.
  • A proactive approach to problem-solving with the ability to make independent decisions.
  • Excellent communication and interpersonal skills with ability to effectively engage with stakeholders at all levels of an organization.

Why Join Our Organization?

Our company provides innovative solutions to clients in a collaborative and dynamic work environment that fosters growth and development. We offer a fast-paced environment where professionals can thrive and advance their careers.

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