Sales and Customer Success Representative

1 week ago

Kurnool, Andhra Pradesh, India beBeeAccommodation Full time ₹ 30,00,000 - ₹ 36,00,000
Job Title: Student Accommodation Specialist

Are you passionate about delivering exceptional customer service and making a meaningful impact on students' study-abroad journeys? We're seeking an experienced Student Accommodation Specialist to join our dynamic team.


About the Role:

  • Lead Conversion:
    • Proactively engage with inbound leads, guide them through the booking process, and convert inquiries into confirmed bookings.
  • Customer Interaction:
    • Understand students' unique requirements and provide personalized accommodation recommendations.
  • Market Expertise:
    • Build in-depth knowledge of student housing options, pricing, and locations to offer expert advice.
  • Follow-Up:
    • Maintain strong relationships with potential clients through consistent and timely follow-ups to ensure closure.
  • Collaboration:
    • Work closely with Marketing and Supply teams to optimize the booking process and enhance the customer experience.
  • Data Management:
    • Accurately record and manage all customer interactions, inquiries, and bookings in the CRM system.
  • Target Achievement:
    • Consistently meet and exceed sales targets and performance benchmarks.

Requirements:

  • Exceptional verbal and written communication skills.
  • Strong active listening skills.
  • Effective time management and organizational abilities.
  • Proficiency in objection handling, negotiation, and closing techniques.
  • Familiarity with CRM tools or similar software.
  • Prior experience in telesales or a related field is a plus.
  • Industry experience in real estate, hospitality, business development, or customer service is preferred.

What You'll Get:

  • Competitive salary with a performance-driven variable component.
  • Flexible working hours with remote work opportunities.
  • A dynamic, collaborative, and growth-oriented work environment.
  • Career advancement opportunities in a rapidly expanding global organization.

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