Merchandise Specialist

1 day ago


Erode, Tamil Nadu, India beBeeCustom Full time ₹ 20,00,000 - ₹ 25,00,000

About Our Company:

We are a leading manufacturer and exporter of hand-knotted rugs and home furnishings. Our company focuses on artisan empowerment, sustainability, and global design thinking to bridge traditional craftsmanship with modern luxury aesthetics.

Job Overview:

We seek a detail-driven Custom Manager to lead our custom order lifecycle from client brief to delivery. This cross-functional role requires collaboration with designers, production teams, artisans, and global clients to deliver customized products that meet aesthetic, technical, and delivery specifications.

Key Responsibilities:

  • Manage end-to-end execution of custom and bespoke rug orders, including design interpretation, sampling, costing, production timelines, and final delivery.
  • Coordinate with clients, designers, and internal design teams to understand specifications, material preferences, color palettes, and technical requirements.
  • Translate client briefs into actionable production plans by working closely with weaving clusters, dyeing units, and artisans.
  • Develop and maintain custom order trackers, T&A calendars, and internal coordination sheets to ensure timely delivery.
  • Conduct feasibility analysis for custom requirements, such as technique, size, color limitations, and material selection.
  • Ensure strict adherence to quality and compliance standards for all custom products.
  • Support costing and pricing strategies, balancing product value with profitability.
  • Work closely with sales, marketing, and export teams to provide updates, sample approvals, and production status.
  • Provide post-delivery feedback and continuous improvement insights for process optimization.

Requirements & Skills:

  • Bachelor of Fine Arts in Textile Design (mandatory)
  • 4–5 years of relevant experience in merchandising, preferably in home furnishings, textiles, or bespoke fashion/luxury sectors
  • Strong knowledge of textile techniques, materials, dyeing processes, and hand-crafted production methods
  • Excellent understanding of custom order workflows from client brief to production to delivery
  • Strong communication and coordination skills with fluency in both English and Hindi
  • Proficiency in MS Excel, Adobe Illustrator/Photoshop, and PLM or order management systems
  • Eye for detail, strong problem-solving skills, and a customer-first mindset
  • Ability to work independently and manage multiple projects simultaneously

Preferred Attributes:

  • Experience working with artisan-based production or luxury/customized product environments
  • Interest in sustainable and ethical production processes


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