Program Manager
6 days ago
As a Program Manager at ServiceNow, you will be responsible for managing global responsibilities, including defining the scope of work, collaborating with managers to identify leads and retro meets, and managing the Product Content (StratOps) strategy operations program. This includes strategizing initiatives in collaboration with workflow leads, regular sync-ups with workstream sponsors and leads, identifying and mitigating bottlenecks, and organizing show-and-tell events.
India ResponsibilitiesYou will also be responsible for coordinating with the India Product Content leadership team to ensure smooth running of programs such as hiring drives, and internal and external events such as EX Summit, and STC. You will collaborate with internal teams - Talent Acquisition, India Workplace (WPS), Early-in-Career, and EX India People and Culture teams, and collaborate with the STC standing committee and academic institutions for external events, if necessary.
QualificationsPreferred Qualifications:
- 5+ years of project/program management experience in mid/large size companies.
- Quickly and effectively adjusts to changes in priority, areas of focus and unforeseen challenges
- Identifies opportunities for operational improvement, and suggests solutions
- Ability to independently adjust own work deliverables as priorities shift
- Exhibits strong self-awareness and provides constructive, actionable feedback to colleagues to maintain collective accountability to ServiceNow values and culture or respect
Basic Qualifications:
- BA/BS degree or higher in Business Management, Computer Information Systems (CIS), Management Information Systems (MIS), Operations and Information Management (OIM) or other equivalent combination of education and experience.
- Experience working on and managing large projects or programs with cross-functional teams.
- Deliver solutions and strategies while mitigating or removing obstacles.
- Experience utilizing software to keep projects organized, track metrics, and report on progress.
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