International Customer Support Specialist

2 weeks ago


Dausa, Rajasthan, India beBeeCustomerSupport Full time ₹ 3,24,000 - ₹ 4,20,000

We are looking for a skilled and motivated individual to join our international customer support team. The ideal candidate should be passionate about delivering exceptional customer experiences.

Key Responsibilities:
  • To handle international customer calls with professionalism and efficiency.
  • To understand customer needs and provide suitable solutions.
  • To troubleshoot issues and escalate complex problems when necessary.
  • To adhere to call handling protocols and maintain high-quality calls.
  • To maintain accurate and detailed records of interactions.
  • To meet performance targets (KPIs) for customer satisfaction, call handling time, and resolution.
Requirements:
  • A strong passion for customer support.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in using technology to enhance customer experience.
Benefits:
  • Opportunity to work with a dynamic team.
  • Chance to develop new skills and knowledge.
  • Competitive salary and benefits package.


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