Customer Support Engineer
2 weeks ago
Key Responsibilities 1 Technical Support Provide timely and effective technical Troubleshoot and resolve technical issues related to the product Install and implement new programs upgrade OS and hardware take data backup and conduct recovery process 2 Problem Solving Analyze customer problems diagnose root causes and implement solutions to resolve issues promptly 3 Customer Communication keep customer proactively informed maintain a professional and courteous demeanor 4 Product Knowledge Develop a deep understanding of the product or service offerings to provide accurate and relevant support Stay updated on product changes updates and new features 5 Escalation Management Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution Follow up with customers to ensure that escalated issues are resolved satisfactorily 6 Feedback Collection Gather feedback from customers regarding their experiences with the service provided 7 Collaboration Collaborate with cross-functional teams including logistics and ensure defective unused goods parts are returned immediately after the call 8 Should be able to check environmental parameters such as earthling for the proper functioning of product Qualifications Diploma Degree Knowledge Technical Skillsknowledge of desktop operating systems like MS windows product problem symptoms and associated root cause Proficiency in hardware installation troubleshooting and maintenance Familiarity with networking concepts protocols and troubleshooting Experience with software installation configuration and support Knowledge of antivirus software firewalls and security best practices Experience Relevant 1-3 Yrs
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Mis Specialist Iii
3 weeks ago
Mandi, HP, IN AECOM Full timeCompany Description Work with Us Change the World At AECOM we re delivering a better world Whether improving your commute keeping the lights on providing access to clean water or transforming skylines our work helps people and communities thrive We are the world s trusted infrastructure consulting firm partnering with clients to solve the world s most...
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Subject Matter Expert
4 weeks ago
Mandi, HP, IN thf Full timeThe Hans Foundation THF established in 2009 is a Public Charitable Trust that works towards creating an equitable society to enhance quality of life for all through the empowerment of marginalized and underprivileged communities in India The Hans Foundation works for the Health and Wellbeing of remote and under-served groups with an additional focus on...
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Ward Assistant
6 days ago
Mandi, HP, IN thf Full timeWard Assistant BACKGROUND The Hans Foundation established in 2009 is a Public Charitable Trust that that works for the improvement of quality of life for underprivileged communities across India through Health Education Livelihood and Disability sector interventions THF undertakes direct implementation of projects on the ground in addition to providing...
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Telesales Executive
2 weeks ago
Sabzi Mandi, India 8Bacus Inc Full time**OPEN FOR FULL-TIME AND INTERNSHIP EMPLOYMENT** **Key Responsibilities**: - Make **outbound calls** to prospective and existing users to assist with sign-ups, deposits, and platform navigation. - Conduct **follow-up calls** to engage users, address queries, and encourage retention. - Handle **customer retention calls**, resolving issues and ensuring user...
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Customer Advisor
2 days ago
Kulu, HP, IN Excel herbal Full timeRole Promote and sell products to consumers through field sales pitch products effectively build a customer network and drive sales growth Key Responsibilities Product Pitching Deliver compelling tailored product presentations to customers Field Sales Engage customers face-to-face generate leads and meet sales targets Customer Network Build and maintain...
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L2 Support Enineer
4 weeks ago
Gandhinagar, GJ, IN Biz Accounting and Support Pvt Ltd Full timeJob Title L2 Support Engineer Location Gandhianagar Gujarat Job Type Full-time US Shift About Us Bizaccounting support PVT LTD is a company managing Backoffice operations for a client in USA We pride ourselves on delivering exceptional service and technical excellence to our clients Position Overview We are seeking a skilled L2 Support Engineer to provide...
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Quality Engineer
2 weeks ago
Nalagarh, HP, IN TechFacto Full timeJob Summary The Quality Engineer Quality Inspector is responsible for ensuring that all products and processes meet the company s quality standards and customer requirements The role involves conducting inspections performing tests identifying defects and supporting continuous improvement to maintain consistent quality in production Key Responsibilities...
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Cro (Customer Relationship Officer)
2 days ago
Mandi, India Quess Corp Limited Full timeTELECOM is hiring for CRO ( customer relationship officer) Sitting in store and dealing with customers about their queries and selling out Postpaid connection Male and Female both can apply Education - Any Graduate Experience - fresher or any sales. Salary - 12000 to 20500 nth + pf+ esi + unlimited incentives Job location - MANDI, SHIMLA,...
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Customer Support
2 weeks ago
Panchkula, HR, IN Mits Natura Limited Full timeJob Title Customer Support Representative Location Panchkula On-site Company name Mits Group of Company Job Overview We are seeking a highly motivated and empathetic Customer Support Representative to join our team In this role you will be the first point of contact for our existing clients assisting them with inquiries resolving issues and ensuring a...
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Branch Support Executive
3 weeks ago
Baddi, HP, IN Rentokil Initial Full timeAbout Rentokil PCI Rentokil PCI is the leading pest control service provider in India A Rentokil Initial brand Rentokil PCI was formed in 2017 through a joint venture JV between Pest Control India the number one pest control company in India and Rentokil the world s leading pest control brand Rentokil PCI aims to set new standards for customer service having...