Administrative Assistant

22 hours ago


Mumbai, Maharashtra, India British Council Full time

We are seeking an experienced and detail-oriented individual to join our team as an Administrative Assistant - English Language Proficiency Examiner. This role is ideal for someone who is passionate about education and has excellent communication skills.

About the Role

In this position, you will be responsible for assessing various modules of an English Language Proficiency Exam. You will need to have a high level of attention to detail to ensure accurate marking of each paper. Additionally, you will identify and escalate priority issues, route/transfer issues to appropriate resources, and follow up on inquiries where necessary. Your tasks will also include completing logs and updating data sheets.

Key Responsibilities
  • Assessment of various modules of an English Language Proficiency Exam (either soft or hard copy)
  • High attention to detail to ensure right marking of each paper
  • Identify and escalate priority issues
  • Route/transfer issues to appropriate resource/channel if necessary
  • Follow up on enquiries where necessary
  • Complete the logs, update necessary data sheets
About Us

The British Council is committed to building connections, understanding, and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence, and connections to transform their lives and shape a better world in partnership with the UK.

What We Offer

This role offers a competitive salary of approximately £25,000 per year, depending on location. In addition, you will receive comprehensive training and development opportunities to enhance your skills and knowledge. You will also have access to a range of benefits, including health insurance, retirement plan, and paid time off.

Requirements
  • Good computer skills and keyboard handling skills
  • Understanding of BPO processes, reporting, MIS etc.
  • Experience in a BPO environment
  • Proficient in English Communication Skills – both verbal and written
Location

This role is available in multiple locations. Please note that relocation may be required.



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