Senior Client Service Manager

7 days ago


Pune, Maharashtra, India beBeeClient Full time

**Job Title:** Senior Lead Analyst-Client Services

 

Job Description:

We are seeking a seasoned professional to fill the role of Senior Lead Analyst-Client Services. The successful candidate will be responsible for providing exceptional client service and support, ensuring seamless delivery of our services.

The ideal candidate will have a strong background in client management, with experience in handling escalations and working closely with clients to resolve issues. They will also possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.

 

Required Skills and Qualifications:
  • Proven experience in a client-facing role, with a focus on service delivery and client satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
  • Bachelor's Degree in Engineering or related field, or equivalent combination of education and experience.
  • ITIL certification preferred.

 

Benefits:

This is an exciting opportunity to join our team and contribute to the success of our clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

 

Others:

We are committed to creating a diverse and inclusive work environment, where everyone feels valued and respected. If you are a motivated and results-driven individual who is passionate about delivering exceptional client service, we encourage you to apply for this role.



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