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Business Development Manager
2 weeks ago
Job Overview:
The Branch Relationship Manager is a key position responsible for identifying, interviewing and selecting sales executives with support from HR.
Key Responsibilities:
- Meet productivity measures for the unit such as premium per executive, case rate, persistency, retention and a high percentage of executives exceeding planned productivity standards.
- Exceed revenue targets through joint field work with executives and observing/demonstrating successful selling skills.
- Conduct regular performance reviews with executives to track progress and provide feedback.
- Supervise daily activity plans of all executives to ensure they are being fulfilled to desired levels.
- Ensure that all executives under supervision perform according to company rules and regulations regarding need-based selling, compliance and customer service.
- Manage, track and convert leads provided by the in-house telemarketing unit.
- Engage with customers to provide quick responses to customer queries and provide customer service.
- Assist in direct customer service policyholder complaint resolution and ensure retention of allocated books of relations.
- Educate teams and prospects about products compared to competitors' products enabling them to make informed decisions.
Requirements:
- Effective communication and interpersonal skills.
- Ability to analyze data and develop strategies to drive business growth.
- Strong leadership and management skills.
- Excellent customer service skills.
- Results-driven and target-oriented.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
Why Join:
- Drive business growth and success.
- Make a positive impact on customers' lives.
- Be part of a talented and dedicated team.
