Business Efficiency Specialist

2 days ago

Bengaluru, Karnataka, India beBeeTransformation Full time ₹ 5,00,000 - ₹ 8,00,000

Transforming Business Processes for Enhanced Efficiency and Effectiveness

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  • The ideal candidate will be responsible for ensuring that processes within the organization run smoothly and efficiently, working with a team to develop new ways of working, implement improvements, drive digital interventions, and ensure that everything is running smoothly.

We are looking for a seasoned Business Transformation Professional to join our team. This role aligns with our Digital First Mindset.

  • Working with senior management to determine strategy for new initiatives or projects.
  • Reviewing current processes and recommending changes based on industry best practices.
  • Assessing and prioritizing improvement opportunities and impacts (risk, customer satisfaction, error reduction, system capabilities / constraints).
  • Ability to perform data analysis and identify key inference for driving impacted metrics.
  • Map customer journeys and identify issues/ opportunities for process re-engineering and digital enhancement.
  • Engage with stakeholders to understand their requirements, conduct RCA to identify opportunities, deploy solutions and provide regular updates on progress.
  • Ability to identify digital intervention for improving efficiency and effectiveness of processes.
  • Developing an implementation plan for each project, including identifying stakeholders, creating timelines, and developing budgets.
  • Implementing projects to improve processes within the organization, such as Lean Six Sigma initiatives or process mapping exercises.
  • Managing the execution of transformation initiatives, including tracking progress and ensuring milestones are met.
  • Communicating with stakeholders about transformation initiatives and their impact on the business.
  • Monitor & audit deployed processes for effectiveness & efficiency
  • Responsible for generating business impact for clients using CI methodologies and frameworks.
  • Understanding of scenario to implement AI, ML tools.

Key Performance Indicators

  • Value delivered through projects in different client businesses across Operations, Digital and Technology.
  • Automation identification and deployment with support from Digital and technology teams.
  • Project Management and Process Improvement
  • Facilitating change including facilitated Idea generation and idea management.
  • Working collaboratively with Digital, Tech, CX and automation teams to deliver key objectives.

Required Skills and Qualifications:

  • Bachelor's degree in a related field, such as business administration, management or engineering.
  • Experience in business transformation and change management in previous organisations is desired.
  • Good/Strong understanding of Generative AI, predictive ML, and data analytics.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team in Hybrid setup.

Benefits:

  • Competitive compensation package.
  • Opportunities for career growth and professional development.

Contact Information:

Please note: We follow a fair, transparent, and merit-based hiring process. Never ask for money at any stage. Beware of fraudulent offers and always verify through official channels.

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