Program Coordinator

10 hours ago


Bengaluru, Karnataka, India beBeeProgram Full time
Program Coordinator

As a Program Coordinator, you will play a key role in ensuring the smooth execution of our program.

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  • Communication Skills: You will be responsible for communicating with patients and healthcare providers to provide information and resolve issues.
  • Documentation: You will need to document all calls and interactions accurately and efficiently.
  • Problem Solving: You will need to use your problem-solving skills to escalate issues and find solutions.
  • Attention to Detail: You will need to maintain accurate records and ensure that all necessary documentation is completed.

Required Qualifications:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Accuracy and attention to detail

What We Offer:

  • A dynamic and supportive work environment
  • The opportunity to make a meaningful difference in the lives of patients
  • Ongoing training and professional development

Other Responsibilities:

  • Perform other duties as assigned

Key Performance Indicators (KPIs):

  • Resolution rate of issues escalated to management
  • Customer satisfaction ratings

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