User Retention Specialist

1 week ago


India beBeeRetention Full time ₹ 9,00,000 - ₹ 12,00,000

Job Description:

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We're seeking a seasoned professional to spearhead our user retention efforts, focusing on the pivotal moment users decide to leave and developing strategies to win them back.

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The ideal candidate will have a deep understanding of churn management, user reactivation, and save strategies, with a proven track record of building and executing effective campaigns.

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This role requires strong analytical skills, creativity, and a passion for music. The successful candidate will be responsible for designing and launching targeted campaigns to prevent user churn and reactivate lapsed subscribers.

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Main Responsibilities:

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  • Develop and execute proactive multi-channel campaigns triggered by at-risk behavior.">
  • Own win-back campaigns, including segmenting users based on past listening behavior and time since churn.">
  • Design and launch

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