Key Role: Customer Service Representative

15 hours ago


Malappuram, Kerala, India beBeeCustomerService Full time ₹ 3,50,000 - ₹ 5,50,000
Customer Service Representative Position

The role of a Customer Service Representative involves interacting with customers to provide assistance and resolve their queries in a timely and professional manner.

Main Responsibilities:

  • Responding to customer inquiries via phone, email or chat
  • Resolving customer complaints effectively
  • Providing product information and demos as required
  • Escalating complex issues to senior team members when necessary
  • Maintaining accurate records of customer interactions

Required Skills and Qualifications:

  • A graduate degree or equivalent with excellent communication skills
  • Good computer knowledge and typing speed
  • Prior customer service experience is preferred but not essential

Benefits and Opportunities:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package


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