Customer Support Strategist

Job Description:We are seeking a skilled Customer Experience Strategist to own and manage the customer experience for large customers. This role will be responsible for end-to-end ownership of customer experience and essential services, ensuring compliance with all company procedures.

Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

Job DescriptionPosition: International Non voice Customer SupportMode: Work from OfficeShift: Rotational Night Shift (2 rotational week offs)Salary: starting 2.7 LPA to 3.8LPARoles and Responsibilities- Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.- - Handle multiple chats...

Marketing Communications StrategistAs a Marketing Communications Strategist, you will be responsible for developing and implementing growth strategies that drive financial gain and customer satisfaction.Conduct market research to identify new opportunities and customer needs.Develop strategic partnerships with key stakeholders to advance business...

Key Role Overview:Product Strategist for Customer EngagementJob Summary:Develop and execute cashback programs, personalized offers, and loyalty campaigns that drive customer satisfaction.Collaborate with cross-functional teams to launch rewards initiatives, ensuring alignment with business objectives and financial targets.Design and enhance the Rewards...

About the Role We are seeking a seasoned leader to spearhead our Support & Resolution Centre (SRC) in the US. The ideal candidate will lead a team of 10-20+ specialists, manage escalations, and drive quality to deliver exceptional customer support. Key Responsibilities: Team Leadership & People Management: Lead and mentor a 10-20+ member US-based support...

Business Growth StrategistWe are seeking a highly skilled Business Growth Strategist to lead our customer retention and sales efforts. This role requires strategic leadership to achieve revenue targets and ensure customer satisfaction.

Job Title: Content StrategistWe are seeking a skilled Content Strategist to join our team. As a Content Strategist, you will play a critical role in developing human-centered experiences that provide personalized, clear, helpful, and inclusive digital and human solutions for customers.Key Responsibilities:Conduct research to gather business requirements for...

Job Title: Product Design StrategistWe are seeking a skilled Product Design Strategist to lead the development of customer-centric product designs. As a key member of our team, you will be responsible for creating user-friendly and engaging products that meet the needs of our customers.The ideal candidate will have a strong understanding of design principles...

Job Title: Revenue Growth StrategistWe are seeking a highly skilled Revenue Growth Strategist to join our team. As a key member of our revenue management team, you will play a vital role in developing and implementing pricing strategies that drive revenue growth for our clients.As a Revenue Growth Strategist, your primary responsibility will be to analyze...