Enablement Strategist
6 days ago
The Enablement Lead will lead the offshore enablement team, oversee solution development, evolution and delivery, and facilitate people growth.
Key ResponsibilitiesProgram Management- Act as a point of contact in the operations of the team to oversee program management, inclusive of client-facing activities
- Manage and review project health, escalating when appropriate and managing minor issues independently
- Understand the data requirements and work with the Solution Lead to ensure data integrity
- Maintain operational relationships across internal and external support teams
- Optimize resource allocation, including people, technology, and tools, to ensure effective programs
- Implement and monitor quality control processes to ensure high standards in solution delivery
- Analyze existing processes and workflows to identify areas for improvement
- Provide consistent leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance targets
- Select, train, develop, and manage performance of direct reports and indirect reports; including planning and assigning work for staff in accordance with project requirements, current skillsets and career aspirations, working with L&D
- Lead and manage a team responsible for the day-to-day operations
- Foster a culture of excellence, teamwork, and continuous improvement
- Identify broader team training needs, and develop and implement training to upskill the team
- Work with D&I and Solution Leads to evolve existing solutions and create new ones
- Track industry trends and capabilities in order to evolve solutions
- Oversee and guard the standardization of delivery processes
- Work closely with D&I leadership to co-create future org structure, product strategy and team needs
You're passionate about successfully planning and executing multiple programs in parallel. Equally, you're a hand-on and experienced team lead, able to nurture talent, coach individuals and drive career progression.
What We OfferThis is a hybrid role based out of our Bengaluru office. All candidates must be eligible to work in the relevant location.
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