Enterprise Application Specialist

2 weeks ago

Pune, Maharashtra, India beBeeSystemAdministrator Full time ₹ 22,00,000 - ₹ 32,00,000

Our organization is currently seeking a high-caliber professional to manage and support critical enterprise application systems.

Key Responsibilities

The ideal candidate will oversee day-to-day operations, configuration, and maintenance of enterprise applications including:

  • SharePoint: a document management and collaboration platform
  • LSCM Tyre Order Management System (Helix 2.0)
  • HR Employee Engagement System (EES)
  • Concur: travel and expense management

The role will also serve as a liaison between business users in the Group Companies and regional/global IT teams, fostering effective communication and problem-solving.

Responsibilities Include:Application Management
  • Monitor application performance and ensure system availability, reliability, and security.
  • Coordinate enhancements, upgrades, and patch deployments with relevant stakeholders.
User Support & Training
  • Provide guidance and support to business users, escalating complex issues to regional IT support teams when needed.
  • Conduct user training and prepare user guides and documentation to improve adoption and efficient use of applications.
Audit & Compliance
  • Ensure application systems adhere to internal controls and audit requirements, guaranteeing seamless integration and minimal disruption.
  • Coordinate with internal and external auditors to facilitate IT-related audits and provide necessary documentation and support.
IT Financial Management
  • Assist in managing IT budgets and expenditure tracking for applications and services.
  • Prepare recharge summaries and coordinate cost allocations with finance and relevant departments.
  • Support cost forecasting and reporting for annual budget planning.
Project Coordination
  • Support the planning and implementation of system improvements or new application rollouts.
  • Collaborate with cross-functional teams, vendors, and regional/global IT for successful delivery of IT projects.
Continuous Improvement
  • Identify opportunities for process automation and system optimization.
  • Stay up-to-date with new technologies and best practices relevant to assigned systems.
  • Responsible for maintaining J-SOX compliance and taking remedial actions to close any gaps as identified in the audit reports, including annual testing, documentation, etc.
  • Provide effective support on IT mid-term and annual business plan.

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