Desktop Support Specialist
3 weeks ago
Axiom Technologies is a leading provider of IT services, partnering with medium to large-scale enterprises to deliver exceptional support.
We are seeking a skilled professional to join our team as a Desktop Support Officer, responsible for providing timely and accurate assistance to end-users within our desktop computing environment.
Key Responsibilities:
- Coordinate and execute desktop support activities, ranging from simple to complex tasks.
- Provide onsite and on-call support to ensure optimal service delivery.
- Collaborate with the IT team to resolve technical issues and improve overall service quality.
- Develop and maintain knowledge of computer hardware, software, and operating systems.
- Stay up-to-date with industry trends and best practices in IT service delivery.
Requirements:
- 2+ years of relevant experience in desktop support or a related field.
- Excellent technical skills, including computer hardware, software, and operating systems.
- Strong analytical and problem-solving abilities.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
What We Offer:
A challenging and rewarding role with opportunities for growth and development, a competitive salary and benefits package, and a dynamic and supportive work environment.
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