Desktop Support Specialist

3 weeks ago


Gurgaon, Haryana, India Virtusa Full time

As a Desktop Support Specialist at Virtusa, you will be responsible for the configuration, deployment, and upgrade of endpoint devices, including PCs and mobile devices. You will also be responsible for deploying and supporting standard collaboration technologies such as Microsoft Teams, OneDrive, and video conferencing endpoints. Additionally, you will service incident and request tasks for deployed infrastructure services to end-users, including resolving complex problems. Your expertise in Windows Troubleshooting, Network Troubleshooting, Active Directory, and Office 365 will be essential in this role.

Key Responsibilities:
  • Configure and deploy endpoint devices
  • Deploy and support collaboration technologies
  • Service incident and request tasks
  • Troubleshoot user access and authentication issues

This is a great opportunity to work with a team of experienced professionals and contribute to the success of Virtusa.



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