Global Team Leadership Professional

10 hours ago

Aligarh, Uttar Pradesh, India beBeeLeadership Full time US$ 8,00,000 - US$ 12,00,000

Job Title: Global Services Supervisor

About Paychex:

  • Leading provider of integrated human capital management solutions for payroll, benefits, and insurance services.
  • Combines innovative software-as-a-service technology with dedicated personal service to empower business owners.

Job Description:

We are looking for a seasoned professional to lead our global services team. The successful candidate will have more than 7 years of experience in BPO operations team handling, customer service, and people management.

  • Strong leadership skills with the ability to manage others effectively.
  • Excellent communication and interpersonal skills.
  • Ability to lead conflict resolution, delegation, process improvement, operational efficiency, and stakeholder management.
  • Collaboration and team building skills with the ability to coach and mentor individuals or teams.
  • Effective problem solving and analytical skills with the ability to interpret data and communicate findings.
  • Ability to create and deliver compelling presentations and effective communication.
Key Responsibilities:
  • Conflict Resolution
  • Delegation
  • Process Improvement
  • Operational Efficiency
  • Stakeholder Management
  • Workforce Management Coordination
  • Coaching/Mentoring
  • Team Engagement
  • Problem Solving
  • Performance Metrics & Interpretation
  • Effective Communication
  • Effective Presentations

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