Senior Business Leader

1 day ago

Vijayawada, Andhra Pradesh, India beBeeLeadership Full time ₹ 1,20,00,000 - ₹ 1,50,00,000

We are seeking a seasoned professional with 5+ years of experience to spearhead our international operations as a Team Lead.

Role: As a Team Lead, you will be responsible for leading a team of 10-15 members and driving business growth through strategic decision-making.

Experience: With a strong background in the BPO industry, you will have proven experience managing teams and a deep understanding of key performance metrics such as Shrinkage, Attrition, AHT, NPS, CSAT.

Responsibilities:

  • Lead a team of 10-15 members to achieve business objectives
  • Develop and implement strategies to improve team performance
  • Analyze key performance metrics to inform business decisions
  • Presentation of MBR, QBR, and WBR to senior management

Requirements:

  • Graduation is mandatory
  • Strong communication skills in English (both written and verbal)
  • Proven experience managing teams
  • Deep understanding of key performance metrics

About Our Organization:

We value innovation, collaboration, and career growth. We offer opportunities for development.

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