
Senior Enterprise Technology Leader
5 days ago
As a senior technology leader, we are seeking an Enterprise Architect to spearhead the overall architecture and strategy of our platform. The ideal candidate will have a broad understanding of enterprise technology stacks and architecture principles, with hands-on experience in designing and implementing large-scale ServiceNow solutions.
Job Summary
An Enterprise Architect is responsible for ensuring that platform solutions support long-term business objectives by providing a strategic view of how the platform fits into the enterprise IT landscape. This role requires strong leadership and collaboration skills, as well as the ability to communicate complex technical concepts to both technical teams and non-technical stakeholders.
Key Responsibilities:
- Platform Architecture & Roadmap: Define and maintain the enterprise-wide platform architecture and technical roadmap, ensuring solutions are scalable, maintainable, and aligned with business strategy.
- Governance & Best Practices: Develop and enforce governance frameworks, design principles, and coding standards for the platform.
- Integration & Interoperability: Lead the integration of the proposed platform with other enterprise systems, ensuring seamless data flow and interoperability.
- Technical Leadership: Provide deep technical leadership and mentorship to ServiceNow solution architects, developers, and admins.
- Innovation & Continuous Improvement: Stay up-to-date with latest releases and features, evaluating new platform functionalities and recommending their adoption to drive improvement and innovation on the platform.
- Stakeholder Collaboration: Work closely with business leaders, IT executives, and enterprise architects to translate business objectives into ServiceNow solutions.
Required Skills and Qualifications:
- Education: Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
- Work Experience: ~10+ years of experience in IT, including several years in an architecture leadership role. At least 5 years of hands-on experience with ServiceNow, designing and implementing enterprise-level ServiceNow solutions across multiple modules.
- ServiceNow Expertise: Proven experience architecting ServiceNow implementations at scale, including designing platform architecture, data models, integrations, and customizations.
- ITSM/Process Knowledge: Strong understanding of IT Service Management and ITIL frameworks.
- Technical Skills: Broad knowledge of enterprise technology stacks and architecture principles, familiarity with web technologies and integration methods relevant to ServiceNow.
Desired Skills and Competencies:
- Strategic Thinking: Ability to envision how ServiceNow can enable future-state business processes and digital transformation.
- Communication & Influence: Excellent communication skills, with the ability to articulate complex technical concepts to both technical teams and non-technical stakeholders.
- Leadership & Collaboration: Proven leadership and team-building skills, comfortable leading cross-functional teams and coordinating between technical staff, project managers, and business stakeholders.
Typical Experience Range:
Typically 10-15+ years of overall IT experience, with a substantial portion in architecture and leadership roles. Most candidates for this role have 5+ years of dedicated ServiceNow experience in progressively senior positions.
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