Desktop Support Engineer

2 weeks ago


Hyderabad, Telangana, India DBS Bank Full time

Job Summary

DBS Bank is seeking a skilled Desktop Support Engineer to join our team. As a key member of our Group Technology and Operations department, you will be responsible for delivering high-quality technical support to our users.

Key Responsibilities

  • Provide technical assistance to users with hardware and software issues, including troubleshooting and resolving problems with desktops, laptops, and peripherals.
  • Install, configure, and troubleshoot Windows operating systems, as well as email and O365 products.
  • Develop and maintain technical knowledge base documents for standard operating procedures.
  • Plan, install, secure, maintain, and troubleshoot wireless networks.
  • Restore crashed operating systems and recover lost data from corrupt/damaged hard drives.

Requirements

  • 2-4 years of experience in troubleshooting hardware and network-related problems.
  • Active directory L1 support experience.
  • Knowledge of agent antivirus installation and domain controller/group policy.
  • Ability to create and maintain technical documentation.

About DBS Bank

DBS Bank is a leading financial institution in Asia, with a strong commitment to innovation and customer service. Our Group Technology and Operations department is responsible for delivering efficient and resilient infrastructure to support our business operations.



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