Senior Business Operations Specialist
1 week ago
As Japan's premier bank, MUFG Bank, Ltd. has a global network spanning over 40 markets, offering an extensive range of commercial and investment banking products and services to businesses, governments, and individuals worldwide.
MUFG's parent company, Mitsubishi UFJ Financial Group, Inc. (MUFG), is one of the world's leading financial groups, with a history dating back over 360 years. The group has around 120,000 employees and provides services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.
About the RoleThe Senior Analyst role in our Bengaluru office plays a crucial part in supporting the smooth processing of Bank Guarantee issuance, amendment, and cancellation requests. As a key member of the team, you will be responsible for:
- Demonstrating high accuracy and proficiency in handling customer transactions and coordinating with branches to ensure timely settlement of BG vetting, issuance, amendment, and cancellation requests.
- Monitoring new regulations or changes from regulators and ensuring compliance with relevant laws and policies.
- SUPPORTING THE DEPARTMENT HEAD in implementing Policies and IUP.
- Supporting Core Banking project system UAT and report development and enhancement to meet regulatory requirements and operational efficiency.
- Assisting in launching new product arrangements through conducting UAT.
Your responsibilities as a Senior Analyst will include:
- Developing and maintaining strong stakeholder relationships with key stakeholders within MUFG.
- Providing excellent customer service and resolving customer enquiries.
- Working in partnership with Compliance to understand relevant operational guidelines and local regulations.
- Collaborating with the wider operations team to ensure accurate and timely transaction processing.
- Contributing to developmental projects relating to the Department.
To succeed in this role, you will need:
- At least 5-7 years of relevant experience in Bank Guarantee operations.
- Strong PC skills (MS Office) and good interpersonal skills.
- A good understanding of basic banking products and local relevant regulations.
- Regulatory Certification would be preferred.
- Attention to detail and a graduate/postgraduate degree.
MUFG is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by applicable laws.
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