Process Trainer
4 weeks ago
Looking for a Process Trainer at Metatron HR Solutions
Job Summary:
We are seeking an experienced Process Trainer to join our team. The successful candidate will be responsible for conducting process training for new hires and evaluating their performance.
Responsibilities:
• Conduct process training for new hires
• Evaluate the performance of trainees
• Collaborate with various stakeholders in the design of learning solutions
• Review programs in line with market trends
• Partner with training vendors and HR generalists in building capability frameworks
Requirements:
• 5-7 years of experience in process training
• Experience in a BPO/KPO Non Voice International process
• Excellent communication skills
• Ability to work in night shifts
• Willingness to work in Chennai/Madurai/Coimbatore
Preferred Qualifications:
• Experience in US Healthcare Insurance, US Mortgage Insurance, US Property & Casualty Insurance, US General Insurance, or US Banking
• Experience in managing an e-learning platform
• Ability to collaborate with International customers
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