Process Trainer

4 weeks ago


Chennai, Tamil Nadu, India Metatron HR Solutions Full time

Looking for a Process Trainer at Metatron HR Solutions

Job Summary:

We are seeking an experienced Process Trainer to join our team. The successful candidate will be responsible for conducting process training for new hires and evaluating their performance.

Responsibilities:

• Conduct process training for new hires

• Evaluate the performance of trainees

• Collaborate with various stakeholders in the design of learning solutions

• Review programs in line with market trends

• Partner with training vendors and HR generalists in building capability frameworks

Requirements:

• 5-7 years of experience in process training

• Experience in a BPO/KPO Non Voice International process

• Excellent communication skills

• Ability to work in night shifts

• Willingness to work in Chennai/Madurai/Coimbatore

Preferred Qualifications:

• Experience in US Healthcare Insurance, US Mortgage Insurance, US Property & Casualty Insurance, US General Insurance, or US Banking

• Experience in managing an e-learning platform

• Ability to collaborate with International customers



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