Contact Center Representative

1 day ago

Mohali Chandigarh, India beBeeCustomerCentricity Full time ₹ 5,00,000 - ₹ 10,00,000

The Call Center Executive role is a vital part of our organization, playing a key role in ensuring customer satisfaction and contributing to the overall efficiency of call center operations.

As a Call Center Executive, you will be handling a significant volume of inbound and outbound calls in a professional manner. The primary responsibility is to answer customer inquiries, resolve issues, and provide information about products or services.

This position requires strong verbal skills and the ability to maintain a calm and patient demeanor while handling various customer situations.

The executive is responsible for documenting all customer interactions and case details accurately in a CRM or a specific call management system.

You must troubleshoot problems, offer solutions, and escalate complex issues to a higher-tier support team when necessary.

A key part of the job is meeting key performance indicators (KPIs), such as average handling time and first-call resolution.

We strive to provide exceptional customer service by fostering a positive and supportive work environment.

Key Skills Required:

  • Strong communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Excellent problem-solving and analytical skills

Why Join Us?

We offer a dynamic and challenging work environment that fosters growth and development.

Job Requirements:

  1. Bachelor's degree in a related field
  2. At least 2 years of experience in a call center environment

  • Contact Centre Representative

    23 hours ago

    Chandigarh, Mohali, India beBee Careers Full time ₹ 5,00,000 - ₹ 8,00,000

    Customer Service AdvocateJob Summary:We are seeking a dedicated and results-driven Customer Service Advocate to join our growing team.Salary: A generous compensation package is offered for this role.Job Description: As a Customer Service Advocate, you will be the primary point of contact for customers, providing assistance and support to resolve their...

  • International Call Center Representative

    3 days ago

    Mohali, Punjab, India Advait Consulting Full time

    Hiring for International Call Center Representative Roles: - Excellent English communication Skills is must - Walkin in Interview - Same day joining - Cab facility for only Females - rotational Shifts - UK /Us Shifts **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Commuter assistance - Health insurance -...

  • Customer Service Representative

    3 weeks ago

    Mohali, Chandigarh, India Skyway Solution Full time

    Job DescriptionWe are seeking a Customer Service Representative to be the primary point of contact for our customers. This role is essential for providing outstanding service, resolving inquiries, and ensuring a positive and seamless customer experience.Roles and Responsibilities- Handle customer inquiries and complaints through various channels, including...

  • Us Accent Call Center Representative

    2 days ago

    Mohali, Punjab, India Aprintaa Full time

    We are seeking a confident and fluent English-speaking Call Center Representative with an American accent to join our team for a real estate client. As a representative, you will engage with a US audience, providing top-notch customer service and support. Your primary responsibilities will include calling from a provided list, asking pertinent questions, and...

  • To Get Job in Contact Call for Interview

    2 weeks ago

    Chandigarh, Mohali, India Connecting the Dots Full time

    Job DescriptionWORK FROM OFFICE IN CHANDIGARH & MOHALI (ROTATIONAL SHIFTS)CALL SOURABH@ 9779924404International BPO continues to attract talent looking for the quality of life offered in terms of handsome salary , work-life balance & only 5 working days in weekExcellent Communication skills candidates are looking to add to their career and track record...

  • Call Center Tl

    4 days ago

    Mohali, India Lighthouse consulting Full time

    **Job description** **Call Center TL Responsibilities**: - Hiring, training, and preparing call center representatives to respond to customer questions and complaints - Ensuring agents understand and comply with all call center objectives, performance standards, and policies. - Answering agent questions regarding best practices or difficult calls. -...

  • Career Opportunities: Customer Service Representative

    8 hours ago

    Mohali, Chandigarh, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Ready to take your career to new heights? We're looking for an enthusiastic and dedicated individual to join our dynamic team as a Customer Service Representative. We're seeking someone who is passionate about delivering exceptional customer experiences and has the skills to handle high-pressure situations with ease.Responsibilities include handling customer...

  • Customer Service Representative

    4 days ago

    Mohali, Chandigarh, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    As a Customer Service Representative, you will be the primary point of contact for our clients. This is an exciting opportunity to join a dynamic team and play a vital role in providing exceptional customer experiences.Key Responsibilities:Contact potential or existing customers to inform them about our services using scripted interactionsAnswer questions...

  • Sales Development Representative

    6 days ago

    Chandigarh, Chandigarh, India Loop Services Full time

    About the RoleLoop Service, LLC is hiring motivated Sales Development Representatives (SDRs) to join our Inbound Sales Team. This role focuses on prospecting, qualifying, and generating opportunities from lead lists. As an SDR, you will be the first point of contact for potential customers, ensuring qualified opportunities are passed along to

  • Sales Development Representative

    7 days ago

    Chandigarh, Chandigarh, India Loop Services Full time

    About the Role Loop Service, LLC is hiring motivated Sales Development Representatives (SDRs) to join our Inbound Sales Team. This role focuses on prospecting, qualifying, and generating opportunities from lead lists. As an SDR, you will be the first point of contact for potential customers, ensuring qualified opportunities are passed along to