Chief Candidate Liaison

1 week ago

Mangalore, Karnataka, India beBeeCustomer Full time ₹ 21,000 - ₹ 35,00,000
Customer Success Intern

The Customer Success Intern plays a pivotal role in managing candidate interactions, verifying documentation, and ensuring that all communications are handled professionally and empathetically.

This is a full-time internship opportunity where you'll collaborate with our team to resolve issues and enhance the overall candidate experience.

About the Role:

  • You will be responsible for addressing inquiries and resolving issues via email or chat as a candidate champion.
  • You will review candidate-provided documents for completeness and accuracy, communicating clearly if additional information is required.
  • You will educate candidates on the documentation process, providing guidance and support to ensure they understand the requirements.

Responsibilities:

  • Be a candidate champion, addressing inquiries and resolving issues via email or chat.
  • Review candidate-provided documents for completeness and accuracy, communicating clearly if additional information is required.
  • Educate candidates on the documentation process, providing guidance and support to ensure they understand the requirements.
  • Document candidate interactions and feedback to identify trends and areas for improvement in the candidate experience.

Requirements:

  • Strong written and verbal communication skills.
  • Basic understanding of customer support and/or candidate management.
  • Ability to work independently and as part of a team.
  • Strong organizational skills and attention to detail.

We seek an individual who takes initiative, communicates effectively, has a keen eye for detail, and is tech-savvy. If this describes you, please share your resume at the designated contact point.

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