Strategic Operations Manager

3 weeks ago


Chennai, Tamil Nadu, India HCLTech Full time

Job Overview:

HCLTech is seeking an exceptional Associate General Manager to lead our healthcare operations across various locations. This role requires a strategic thinker with outstanding leadership skills to drive business growth and excellence.

Key Responsibilities:

  • Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction.
  • Lead cross-functional teams to achieve business objectives and ensure seamless execution.
  • Collaborate with stakeholders to identify areas for improvement and implement process enhancements.
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions.
  • Develop and manage budgets to ensure financial targets are met.
  • Build and maintain relationships with clients to ensure customer satisfaction and retention.
  • Develop and implement training programs to enhance employee skills and knowledge.

Requirements:

  • Minimum 16 years of experience in healthcare operations or a related field.
  • Proven track record of leading high-performing teams and driving business growth.
  • Exceptional leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Educational Requirements:

  • Relevant post-secondary education or equivalent experience.

Work Environment:

The Associate General Manager will work in a dynamic and fast-paced environment with a team of experienced professionals. The role requires strong communication and interpersonal skills to build relationships with clients, stakeholders, and team members.

Languages:

The primary language for this role is English.



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