Strategic Operations Manager
3 weeks ago
Job Overview:
HCLTech is seeking an exceptional Associate General Manager to lead our healthcare operations across various locations. This role requires a strategic thinker with outstanding leadership skills to drive business growth and excellence.
Key Responsibilities:
- Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction.
- Lead cross-functional teams to achieve business objectives and ensure seamless execution.
- Collaborate with stakeholders to identify areas for improvement and implement process enhancements.
- Monitor and analyze key performance indicators (KPIs) to inform business decisions.
- Develop and manage budgets to ensure financial targets are met.
- Build and maintain relationships with clients to ensure customer satisfaction and retention.
- Develop and implement training programs to enhance employee skills and knowledge.
Requirements:
- Minimum 16 years of experience in healthcare operations or a related field.
- Proven track record of leading high-performing teams and driving business growth.
- Exceptional leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Educational Requirements:
- Relevant post-secondary education or equivalent experience.
Work Environment:
The Associate General Manager will work in a dynamic and fast-paced environment with a team of experienced professionals. The role requires strong communication and interpersonal skills to build relationships with clients, stakeholders, and team members.
Languages:
The primary language for this role is English.
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