Growth Focused Account Professional

6 days ago

Hyderabad, Telangana, India beBeeCybersecurity Full time ₹ 80,00,000 - ₹ 1,50,00,000
Account Growth Manager

We are seeking a skilled professional to join our team as an Account Growth Manager. This role is responsible for ensuring customer satisfaction and driving business growth through effective account management.

Key Responsibilities:

  • Act as the primary contact liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
  • Develop customized success plans with customers, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally.
  • Work closely with Account Management teams to secure contract renewals and expand usage across customer organizations.
  • Leverage industry knowledge to identify opportunities for upsells and participate in pilot results presentations, quarterly business reviews (QBRs), and annual business reviews (ABRs) with key accounts.

Requirements:

  • Minimum 5 years of experience in customer success/project management with a proven track record of success, particularly in managing major accounts.
  • Technical expertise in the cybersecurity field with strong analytical and project management skills.
  • A proactive approach to problem-solving with the ability to make independent decisions.
  • Exceptional communication and interpersonal skills, enabling effective engagement with stakeholders at all levels of an organization.

Preferred Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field.

What We Offer:

A dynamic work environment that fosters growth and development.

A competitive salary and benefits package.

The opportunity to work with a talented team of professionals who deliver exceptional customer experiences.

About Our Mission:

We empower organizations to protect their digital assets and stay ahead of emerging threats by providing innovative solutions in the cybersecurity industry.

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