
Healthcare Process Manager
1 week ago
We are seeking a seasoned professional to spearhead our Healthcare Process team.
Job Summary:
As a Healthcare Process Manager, you will oversee daily operations ensuring efficient workflow management, quality control, and adherence to Service Level Agreement targets.
Key Responsibilities:
- Develop strategies to reduce attrition rates through effective training programs.
- Collaborate with cross-functional teams to identify areas for improvement in healthcare processes.
- Analyze performance metrics such as Average Handle Time, Customer Satisfaction, SLA compliance, shrinkage rate, etc. to optimize process efficiency.
Benefits Include:
- Opportunity to lead a dynamic team of healthcare professionals
- Potential for growth and career advancement
- Competitive compensation package
Requirements:
- Proven track record of managing healthcare processes
- Strong analytical and problem-solving skills
- Excellent communication and leadership abilities
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