Order Management Expert

1 week ago

Kurnool, Andhra Pradesh, India beBeeCustomer Full time ₹ 16,34,568 - ₹ 23,10,940
Job Description

We are seeking an Order Management Specialist to partner with Sales, Operations, Marketing, and Credit and Collections teams in a fast-paced environment that recognizes innovation, perseverance, and hard work.

  • Process customer purchase orders through Salesforce and SAP
  • Retrieve orders from partner portals and process into SAP
  • Verify pricing against customer contracts or approved discount matrices
  • Check product availability and coordinate with Purchasing to determine lead times when supply is not available
  • Exercise discretion to prioritize product allocations when supply is not available
  • Provide inside sales support, including interfaces with Customer Master Data, Credit, Purchasing, Logistics, and Sales
  • Process customer returns and credit note requests in a timely manner
  • Answer customer inquiries regarding order status, product availability, and lead times
  • Troubleshoot customer issues, responding in a timely manner
  • Consistently review backlog to ensure compliance with company booking policy
Required Skills and Qualifications

The ideal candidate will have a high-energy personality, strong time management skills, and demonstrated initiative to resolve complex customer issues efficiently. They should also possess excellent interpersonal, communication, and customer service skills, as well as the ability to work proactively and exercise judgment.

Benefits

This role offers an exciting opportunity to contribute to our success in the machine vision industry.

Others

As an Order Management Specialist, you will be part of a dynamic team that values innovation and perseverance.

  • Expert Order Management Professional

    7 days ago

    Kurnool, Andhra Pradesh, India beBeeorder Full time ₹ 15,00,000 - ₹ 20,00,000

    We're seeking an Order Management expert to design and implement processes in ServiceNow. The ideal candidate will have experience with Order Management, Strong expertise in Service Catalog definition, Workspaces, UI Builder, Flow Designer, and ServiceNow Platform features.

  • Careers In Order Management

    1 week ago

    Kurnool, Andhra Pradesh, India beBeeOrder Full time ₹ 70,00,000 - ₹ 90,00,000

    Job Title: Order ManagementAbout the Role:We are seeking a highly skilled professional to manage and resolve customer inquiries related to orders, including tracking, shipping, and delivery issues.The ideal candidate will provide exceptional customer service via phone, email and chat, ensuring timely and accurate resolutions to customer queries.The...

  • ServiceNow Order Management Specialist

    1 week ago

    Kurnool, Andhra Pradesh, India beBeeOrder Full time ₹ 8,00,000 - ₹ 15,00,000

    ServiceNow Order Management SpecialistWe are seeking a skilled ServiceNow Order Management Specialist to join our team. As a key member of our operations team, you will be responsible for designing, developing, and implementing solutions on the ServiceNow platform, specifically in the Order Management for Telecom (OMT) module.Your primary focus will be on...

  • Regional Order Management Specialist

    1 week ago

    Kurnool, Andhra Pradesh, India beBeeSupply Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: Supply Chain CoordinatorJob DescriptionThe ideal candidate will be responsible for owning the servicing of orders for regional sales teams, ensuring timely issue resolution within a defined customer service framework. This includes validating demand over the horizon, assigning prioritization to demand/orders/customers based on established...

  • ServiceNow Business Analyst

    7 days ago

    Kurnool, Andhra Pradesh, India beBeeOrderManagement Full time ₹ 1,80,00,000 - ₹ 2,10,00,000

    ServiceNow Business Analyst – Order Management ExpertThis role requires a skilled business analyst to act as the link between stakeholders, product managers, and the implementation team.Gather, analyze, and review customer requirements; maintain backlog in collaboration with product owners and vendors.Ensure solutions align with ServiceNow best practices...

  • SAP Service Management Expert

    4 days ago

    Kurnool, Andhra Pradesh, India beBeeServiceManagement Full time ₹ 60 - ₹ 78

    Job Title: SAP Service Management ExpertOverview:As a seasoned expert in SAP Service Management, we seek an individual who can implement and configure the module according to business requirements. The ideal candidate will have strong knowledge of service order processing, warranties, returns, and repairs.Key Responsibilities:Analyze business needs and map...

  • Senior Order Management Specialist

    2 weeks ago

    Kurnool, Andhra Pradesh, India beBeeOrderManagement Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Order Management RoleThis is a critical position within our organization, requiring the ability to oversee and manage various aspects of department operations.An individual in this role will be responsible for executing key business strategies, communicating effectively with cross-functional teams, and driving solutions to complex problems.Key...

  • Senior Order Collector

    1 week ago

    Kurnool, Andhra Pradesh, India beBeeOrder Full time ₹ 7,50,000 - ₹ 15,00,000

    Order Management SpecialistWe are seeking a highly motivated and detail-oriented individual to assume responsibility for order management.Key Responsibilities:Monitor and manage accounts receivable portfolio to ensure timely collections.Establish communication with customers via email/phone to follow up on overdue invoices.Investigate and resolve payment...

  • Senior Order Processing Specialist

    1 week ago

    Kurnool, Andhra Pradesh, India beBeeOrderManagement Full time ₹ 5,74,500 - ₹ 10,73,700

    Job Title: Order Management & Billing AnalystLocation: Kurnool, IndiaKey Responsibilities:Coordinate order processing and billing activities for contracts.Supervise and manage the daily tasks of teams, focusing on database management, invoicing, and reconciliation.Ensure compliance with policies and procedures.Education:Bachelor's degree in finance,...

  • Order to Cash Process Manager

    2 weeks ago

    Kurnool, Andhra Pradesh, India beBeeTeamLead Full time ₹ 12,00,000 - ₹ 17,00,000

    Job Summary:We are seeking an experienced Team Lead to oversee our Order to Cash process. The ideal candidate will have 5-8 years of relevant work experience and proficiency in MS Office.Key Responsibilities:Process local and foreign currency invoices through the accounts receivable system.Effectively communicate with internal and external...