Luxury Retail Senior Manager

1 day ago

Kanpur, Uttar Pradesh, India beBeeLuxury Full time ₹ 10,00,000 - ₹ 12,00,000
Senior Boutique Leader

This is a pivotal leadership role accountable for driving the overall boutique performance, ensuring luxury brand values and standards are upheld at every client interaction. The successful candidate will have strong sales leadership, team management, operational expertise, and passion for delivering exceptional client experiences.

Key Responsibilities:
  • Drive the boutique to achieve and exceed monthly and annual sales targets through strategic planning and effective execution.
  • Identify business opportunities and implement strategies to drive revenue growth and expansion.
  • Monitor key performance indicators (KPIs) such as conversion rates, ticket sizes, client acquisition, and repeat clients to inform decision-making.
  • Ensure every client interaction embodies luxury brand values and standards.
  • Build a culture of personalized clienteling and post-sale follow-up to foster long-term relationships.
  • Organize and host private client events, previews, and activations to enhance the client experience.
  • Act as a brand ambassador, maintaining impeccable grooming, etiquette, and storytelling standards.
  • Recruit, train, and mentor client advisors, assistants, and support staff to ensure a motivated and luxury-driven team culture.
  • Oversee inventory management, stock movement, and safe-room protocols to optimize operations.
Requirements:
  • 6–10 years of luxury retail experience in jewellery, watches, or fashion, with at least 3 years in a managerial role.
  • Proven record of leading teams and achieving sales targets through effective leadership and strategy.
  • Strong operational expertise in inventory, finance, and compliance to drive business success.
  • Excellent communication skills in English, with regional languages an advantage.
  • Polished grooming, refined etiquette, and luxury presence in client interactions.
  • Possession of passion for luxury retail, design, and creating memorable client experiences.

The ideal candidate will be a seasoned professional with a proven track record of success in luxury retail management, possessing a unique blend of leadership acumen, operational expertise, and passion for delivering exceptional client experiences.

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