
IT Services Account Growth Specialist
1 week ago
Job Overview
We are seeking an experienced Account Growth Manager to join our team. As a key member of our sales and recruitment unit, you will be responsible for expanding and maintaining IT services/staffing accounts.
Main Responsibilities:
- Bolster existing client relationships by strategic account planning, upselling, and cross-selling.
- Translate client objectives into actionable delivery plans; ensure timely project completion and quality standards.
- Manage Service Level Agreements, contract negotiations, renewals, invoicing, and collections.
- Nurture a candidate pipeline aligned with client needs; optimize time-to-hire.
- Monitor account health, forecast revenue, and identify potential risks; drive resolution.
Essential Skills:
- 2–6 years in Account Management or Business Development within the IT Services/Consulting or IT Staffing sectors.
- A proven track record of revenue growth; strong stakeholder communication skills.
- Experience with contract management, negotiation, billing/invoicing.
- Familiarity with Software Development Life Cycle/Agile methodologies and IT hiring cycles.
Desirable Qualifications:
- MSP/VMS experience, rate card management, compliance/governance.
- Prior recruitment operations expertise (ATS, submittal quality).
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