
Lead Cyber Security Technical Support Professional
3 days ago
The successful candidate will be responsible for leading a team of technical support professionals, providing strategic leadership and direction to ensure exceptional service delivery and customer satisfaction.
Key Responsibilities:
- Strategic Leadership: Develop and implement comprehensive plans for the technical support department, aligning with objectives and enhancing the customer experience.
- Team Management: Mentor and lead a high-performance team, fostering a collaborative culture and ensuring effective problem resolution.
- Operational Oversight: Manage day-to-day technical support operations, ensuring timely resolution of complex issues related to cybersecurity products.
- Customer Experience: Drive improvements in support processes to deliver outstanding service, focusing on efficiency and customer satisfaction.
- Process Improvement: Continuously assess and refine support strategies, tools, and methodologies to enhance team performance and customer outcomes.
- Cross-Functional Collaboration: Partner with product management, engineering, and sales teams to address technical challenges, incorporate customer feedback, and drive product enhancements.
- Reporting & Analytics: Monitor key performance indicators (KPIs), generate detailed reports on support metrics, and provide actionable insights to senior management.
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Cyber Security Professional
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Cyber Security Strategist
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Cyber Security Specialist
1 week ago
Chennai, Tamil Nadu, India beBeeCybersecurity Full timeJob Title: Cyber Security SpecialistJob Summary:Cyber security specialists are responsible for designing and implementing comprehensive security plans to protect an organization's digital assets. This includes planning, designing, and deploying secure software and web applications.Plan and design new software and web applications with a focus on...
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Enterprise Cyber Security Specialist
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Chennai, Tamil Nadu, India beBeecybersecurity Full time ₹ 15,00,000 - ₹ 20,00,000Job Summary:Cyber Security SpecialistWe are seeking a skilled Cyber Security Specialist to onboard privileged credentials for network devices, including Cisco, Juniper, Palo Alto, and Fortinet, into the CyberArk Vault.Key Responsibilities:Our ideal candidate will configure platform settings for network device connection components, such as SSH/Telnet, and...
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Senior Cyber Security Engineer
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Enterprise Cyber Advisor
3 days ago
Chennai, Tamil Nadu, India Ford Motor Company Full timeJob DescriptionJOB DESCRIPTION- Providing policy and risk-based consultation to enterprise customers ensuring a robust cybersecurity posture for applications and services hosted on-premises, private cloud or SaaS.- Evaluate security vulnerabilities, assess risk, and implement solutions to defend against threats to enterprise assets- Performing control...
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Senior Cyber Security Engineer
1 week ago
Chennai, Tamil Nadu, India Hitachi Full time ₹ 15,00,000 - ₹ 20,00,000 per yearLocation:Chennai, Tamil Nadu, IndiaJob ID: R0089249Date Posted: Company Name:HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITEDProfession (Job Category):Engineering & ScienceJob Schedule: Full timeRemote:NoJob Description:How you'll make an impact:Responsible for Cybersecurity requirement from Tender till Project Handover. Coordinate with CSSL/CSSO to...