Insurance Transformation Manager
2 days ago
At Liberty Data Analytics, we empower talented professionals to drive innovation and excellence in the insurance industry. Our collaborative environment fosters growth, creativity, and a deep sense of purpose.
Job DescriptionWe are seeking an Insurance Transformation Manager to join our team in Noida, India. As a key member of our Global Shared Services (GSS) team, you will play a critical role in driving business transformation and excellence across various Liberty Mutual Insurance engagements.
Key Responsibilities:- Develop and maintain a strong governance framework, ensuring seamless performance management, feedback mechanisms, and effective communication between stakeholders and offshore teams.
- Lead performance management initiatives, tracking progress, and building action plans to address deficiencies.
- Liaise with internal stakeholders and strategic vendor partners to foster closer working relationships.
- Ensure correct invoicing, transformation benefits delivery, operational efficiencies, and quality delivered by vendors in line with contractual agreements.
- Design and implement a training engine to cater to diverse skillsets across P&C domains.
- Support staffing and hiring needs for the offshore team, including backfilling positions as team members leave.
- Develop and implement a rewards and recognition framework to engage team members.
- Identify business opportunities in global markets related to outsourcing, conduct feasibility analyses, and set up successful transitions.
- Proactively identify bottlenecks in account and delivery management, communicating effectively with stakeholders.
- Provide consultancy to offshore and onshore managers to drive successful transitions and offshoring benefits.
To be successful in this role, you will require:
- A Master's degree in business administration from a top-tier institute, preferably with higher education in P&C Insurance.
- 10+ years of relevant work experience in the insurance industry, preferably in end-to-end offshore Insurance / Reinsurance F&A, Finance Operations, and Underwriting life cycle management.
- 5+ years of experience in people, project, transformation, governance, and program management.
- Strong MS Office skills, including Story Boarding using MS PowerPoint.
- Hands-on experience with tools like Advanced Excel, SQL, R, Python, and Visualization Platforms such as Power BI.
- History of excellence in academics and personal achievements.
- Proven experience working with cross-functional teams.
- Excellent organizational, analytical, and time management skills.
- Excellent interpersonal, communication, presentation, negotiation skills with strong influencing and persuasive talents.
We offer a comprehensive benefits package, including:
- Group Mediclaim Insurance cover for hospitalization expenses.
- Group Life Insurance cover in the event of accidental or natural death.
- Group Personal Accident Insurance cover for bodily injury due to accidents.
- Flexi-pay components, allowing you to choose your compensation structure.
- Gratuity payable in accordance with the Payment of Gratuity Act 1972.
This role is based in Noida, India, and requires flexibility to work across time zones to support global teams. The schedule is full-time, with occasional travel expected.
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