Senior Operations Specialist

1 week ago

Vellore, Tamil Nadu, India beBeeOperations Full time ₹ 8,00,000 - ₹ 10,00,000

Job Role: Senior Operations Specialist

Job Summary:

This key position focuses on safeguarding customer interests and providing strong support to stakeholders. The primary objective is to deliver exceptional service to stakeholders, ensuring that their requirements are fully understood and addressed comprehensively and promptly.

Key Responsibilities:
  • Prepare and submit timely and accurate reports to regulatory bodies.
  • Ensure compliance with statutory guidelines and evolving regulatory frameworks.
  • Liaise with compliance and legal teams to interpret new regulations and implement reporting changes.
  • Maintain documentation and audit trails for all regulatory submissions.
Business Intelligence and Reporting:
  • Design and maintain dashboards for business performance tracking.
  • Generate periodic and ad-hoc reports for senior management and business units.
  • Automate reporting processes using tools like Excel, SQL, Power BI, or Tableau.
  • Ensure consistency, accuracy, and timeliness of MIS outputs.
Data Governance:
  • Oversee data collection, validation, storage, and retrieval processes.
  • Implement data governance protocols to ensure integrity, privacy, and security.
  • Collaborate with IT and business teams to enhance data architecture and systems.
  • Maintain master data and ensure alignment across departments.
Analytics and Insights:
  • Perform trend analysis, forecasting, and scenario modelling to support strategic decisions.
  • Identify business insights from structured and unstructured data.
  • Use statistical tools and machine learning models to solve business problems.
  • Present findings in a clear, actionable format to stakeholders.
Communication and Stakeholder Engagement:
  • Act as a bridge between technical teams and business units.
  • Present complex data insights in simple, business-friendly language.
  • Coordinate with internal departments for data requirements and reporting needs.
  • Prepare executive summaries and presentations for Management-level discussions.
  • Verify the accuracy of customer communications.

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