Senior Network Expert

1 month ago


Bengaluru, Karnataka, India Microland Full time

Job Title: Sr. Network Expert

Overview:

Microland is seeking a highly skilled and experienced Senior Network Expert to lead our Cisco ACI Administration team. The successful candidate will be responsible for the overall network technology management, planning, and execution of new technology rollouts.

Responsibilities:

  • Manage SOPs, Knowledge documents, KB articles, and implement technical methodology improvements from past failures and learnings.
  • Identify network issues based on troubleshooting and decide on the actions required to resolve them. Refer to KEDB or knowledge bases for known issues/repetitive issues and resolution steps.
  • Triage tickets by escalating to L3 Network SME and supporting the troubleshooting process, if necessary.
  • Ensure ticket closure post-user/customer communication and track tickets for SLA adherence.
  • Propose improvement opportunities in the existing environment and come up with Get Around solutions by working with vendors and industry experts.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Administrative level certification in VNX300, RCPE Professional-Level Certification in WAN Optimization, NSE4, CCNP Data Center, CCNP Enterprise, CCNP, ECMS2, or ECMS2.
  • Minimum 5 years of experience in Cisco ACI administration and network management.

Salary:

The estimated salary for this position is $120,000 per annum, depending on qualifications and experience.



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