Background Verification Relationship Manager
2 days ago
We are seeking a skilled Background Verification Relationship Manager to join our team at Verifitech Services - India. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction with our background verification services.
This role involves providing exceptional post-sales support, addressing client inquiries and concerns, and collaborating with internal teams to resolve any issues or escalations. You will also be responsible for onboarding new clients, managing client accounts, and identifying opportunities for growth and upselling additional services.
Responsibilities:- Client Relationship Management: Serve as the primary point of contact for assigned clients, building trust and ensuring their satisfaction with our background verification services.
- Post-Sales Support: Provide timely and effective support to clients after the sales process, addressing any inquiries, concerns, or issues promptly.
- Client Onboarding: Oversee the smooth onboarding process for new clients, ensuring a seamless transition from the sales team to the implementation and support phase.
- Account Management: Monitor and manage client accounts, tracking progress, identifying opportunities for growth, and proactively addressing potential challenges.
- Customer Satisfaction: Proactively engage with clients to gather feedback, assess their level of satisfaction, and identify areas for improvement.
- Issue Resolution: Collaborate with internal teams to address and resolve any client-related issues or escalations.
- Training and Education: Provide clients with necessary training and resources to maximize the use of our background verification services.
- Bachelor's degree in business administration, marketing, or a related field (relevant experience can substitute for formal education).
- Proven experience in customer relationship management, account management, or similar customer-facing roles, preferably within the background verification industry.
- Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.
- Excellent problem-solving and conflict resolution abilities.
- Customer-centric mindset with a focus on delivering exceptional service and support.
- Strong organizational and time management skills, with the ability to manage multiple client accounts simultaneously.
- Proficiency in using CRM software and Microsoft Office suite.
The estimated salary for this position is ₹8,50,000 - ₹10,50,000 per annum, depending on qualifications and experience.
-
Background Verification Relationship Manager
4 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full time**Job Title:** Background Verification Relationship ManagerAt Verifitech Services - India, we are seeking a skilled Background Verification Relationship Manager to join our team.**Responsibilities:Establish and maintain strong client relationships through proactive communication, ensuring their satisfaction and trust in our services.Provide comprehensive...
-
Relationship Builder
1 week ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeAbout the RoleWe are seeking a highly skilled Relationship Builder to join our team at Verifitech Services - India. In this role, you will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction, and driving business growth.Key ResponsibilitiesClient Relationship Management: Serve as the primary point of...
-
Background Verification Systems Manager
5 days ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeJob DescriptionWe are seeking a highly skilled Background Verification Systems Manager to join our team at Verifitech Services - India.About the RoleThe successful candidate will be responsible for ensuring the optimal performance of our background verification platform, managing data related to background checks, and collaborating with the IT team to...
-
Background Verification Specialist
4 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeJob Title: Background Verification ExecutiveAbout the Role:We are seeking a skilled Background Verification Executive to join our team at Verifitech Services - India. In this role, you will be responsible for conducting thorough background investigations on candidates and other individuals or organizations, ensuring compliance with company policies and...
-
Background Verification Specialist
1 week ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeJob DescriptionRole Overview:Verifitech Services - India seeks a skilled Background Verification Executive to conduct comprehensive background checks on individuals, ensuring accuracy and reliability in our verification processes.About the Role:We are looking for a detail-oriented individual with strong research skills to verify employment history,...
-
Background Verification Specialist
3 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeJob Title: Background Verification SpecialistJob Summary:We are seeking a highly skilled and detail-oriented Background Verification Specialist to join our team at Verifitech Services - India. As a Background Verification Specialist, you will play a crucial role in ensuring the accuracy and integrity of our background verification processes.Key...
-
Background Verification Specialist
4 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeKey Responsibilities:Background Checks: Conduct in-depth background checks on individuals, gathering relevant information related to their employment history, educational qualifications, and residential address.Source Verification: Contact past employers, educational institutions, and references to verify the accuracy of the provided information.Criminal...
-
Background Verification Specialist
5 days ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeJob DescriptionWe are seeking a highly detail-oriented Background Verification Specialist to join our team at Verifitech Services - India. As a key member of our verification services, you will be responsible for conducting thorough background checks on individuals based on client requirements.Your primary responsibility will be to gather information from...
-
Background Verification Specialist
3 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeKey Responsibilities:Verifying Backgrounds: Conduct comprehensive background checks on individuals, verifying their employment history, education, and other relevant information.Source Verification: Contact past employers, educational institutions, and references to confirm the accuracy of the provided information.Criminal Records Check: Perform criminal...
-
Background Verification Specialist
3 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeAbout UsVerifitech Services - India is a leading provider of background verification services in the region. Our team of dedicated professionals is committed to delivering accurate and reliable verification services to our clients.Job DescriptionWe are seeking a skilled Background Verification Specialist to join our team. In this role, you will be...
-
Background Verification Specialist
4 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full time**Job Overview**At Verifitech Services - India, we are looking for a skilled Background Verification Specialist to join our team. As a Background Verification Specialist, you will be responsible for conducting thorough background checks on individuals to verify their credentials and ensure compliance with data protection regulations.Key...
-
Background Verification Trainee
2 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeJob Title: Background Verification TraineeAt Verifitech Services - India, we are seeking a diligent and detail-oriented Background Verification Trainee to join our team.Key Responsibilities:Gain a thorough understanding of background verification procedures and protocols.Assist senior team members in day-to-day tasks, including conducting verification calls,...
-
Background Verification Specialist
4 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeBackground Verification Role SummaryWe are seeking a skilled Background Verification Executive to join our team at Verifitech Services - India. As a Background Verification Executive, you will play a crucial role in verifying the educational credentials and qualifications of individuals.Your ResponsibilitiesDocument Collection and ReviewYou will be...
-
Background Verification Specialist
3 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeBackground Verification ExecutiveAt Verifitech Services - India, we are seeking a skilled Background Verification Executive to join our teamAs a Background Verification Executive you will play a crucial role in verifying the educational credentials and qualifications of individualsYour responsibilities may include:Document CollectionDocument...
-
Technical Background Verification Specialist
3 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timePosition OverviewAs a Technical Assistant at Verifitech Services - India, your primary role is to provide technical support and assistance to the company's background verification processes. You will be responsible for managing and maintaining the technical aspects of the verification platform, ensuring its smooth functioning, and supporting the team in...
-
Background Verification Platform Specialist
2 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full time**Key Responsibilities**Manage the background verification platform to ensure its optimal performance, maintenance, and updates.Oversee data management to ensure compliance with data protection regulations and maintain confidentiality.Collaborate with the IT team to integrate the platform with other company systems, enhancing efficiency and streamlining data...
-
Background Verification Specialist
3 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeAs a Verification Executive - Education with Verifitech Services - India, you will play a key role in verifying the educational credentials of individuals. Your responsibilities will include:Key Responsibilities:Document Collection and Review: Gather and review educational documents such as academic transcripts, diplomas, degrees, and certificates from...
-
Background Verification Specialist
2 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeBackground Verification Executive Role at Verifitech Services - IndiaAs a key member of our team, you will play a crucial role in verifying the educational credentials and qualifications of individuals. Your responsibilities will include gathering and reviewing educational documents, contacting educational institutions, checking for discrepancies or fraud,...
-
Technical Assistant
3 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeJob DescriptionAt Verifitech Services - India, we are seeking a skilled Technical Assistant to join our team. The successful candidate will provide technical support and assistance to our background verification processes. As a key member of our team, you will be responsible for managing and maintaining the technical aspects of our verification platform,...
-
Client Success Professional
3 days ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeJob DescriptionWe are seeking a skilled Client Success Manager to join our team at Verifitech Services - India. As a key member of our client-facing team, you will be responsible for ensuring the satisfaction and success of our clients throughout their engagement with our background verification services.About the Role:You will serve as the primary point of...