Senior International Payments Professional

1 day ago


Anantapur, Andhra Pradesh, India beBeeOperations Full time ₹ 15,00,000 - ₹ 28,12,500
International Card Payment Products Operations Specialist

This senior role oversees operational excellence, project management, data analysis, and KPI improvement for international card payment products. The primary liaison between internal teams and banks ensures smooth operations process, compliance, and continuous performance improvement.

  • Operational Excellence & Bank Engagement:
    • Monitor day-to-day operational issues between internal teams and banks to drive performance improvement through root cause analysis and targeted interventions.
  • Compliance & Dispute Management:
    • Ensure accurate and timely compliance follow-ups, including dispute resolution and fee calculations to advise on Standard Operating Procedures, technology upgrades, and network infrastructure enhancements to improve UPI success rates and achieve KPIs.
  • Data Analysis & Reporting:
    • Conduct advanced data analysis to identify operational bottlenecks and performance gaps and prepare Excel dashboards, PowerPoint presentations, and performance reports for leadership and bank reviews.
  • Knowledge Sharing & Capability Building:
    • Create a knowledge-sharing environment within the team to enhance technical, analytical, and project management skills and organize and facilitate staff and bank training programs.

Functional Skills:

  • Strong technical and data analysis skills with expertise in settlement, reconciliation, and dispute management.
  • In-depth understanding of payment products, especially UPI and related systems, and strong client relationship management capabilities.

Technical Competencies:

  • Advanced skills in Excel (data analysis, pivot tables, charts) and excellent PowerPoint / Power BI presentation skills.
  • Strong communication, drafting, and presentation skills.

A strong background in customer success, with 12+ years of experience, is required for this role. The ideal candidate will have a graduation degree (preferably BE/B.Tech) or professional degrees like MBA or equivalent full-time education.



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