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Branch Operations Director

1 month ago


Bareilly, Uttar Pradesh, India IndusInd Bank Full time

About the Role

We are seeking a skilled Branch Operations Director to oversee all aspects of branch operations and ensure customer satisfaction. The ideal candidate will have excellent leadership skills, be able to foster a positive work environment, and manage staff effectively.

Key Responsibilities:

  • Direct operational aspects including distribution operations, customer service, human resources, administration, and sales.
  • Assess local market conditions and identify current and prospective sales opportunities.
  • Develop forecasts, financial objectives, and business plans.
  • Meet goals and metrics.
  • Manage budget and allocate funds appropriately.
  • Address customer and employee satisfaction issues promptly.
  • Adhere to high ethical standards and comply with all regulations and applicable laws.
  • Network to improve the presence and reputation of the branch and company.
  • Stay abreast of competing markets and provide reports on market movement and penetration.

Requirements:

The successful candidate will have experience in branch management, with excellent leadership and communication skills. They should be able to develop forecasts, financial objectives, and business plans, as well as manage budgets and allocate funds effectively.

Salary and Benefits

The estimated salary for this role is ₹1,200,000 - ₹1,800,000 per annum, depending on location and experience. Additionally, the company offers a range of benefits, including health insurance, retirement plans, and opportunities for professional development.