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Production Support Specialist
3 weeks ago
Job Opportunity
We are seeking an experienced professional to fill a critical role in our organization. The ideal candidate will have extensive experience in production support with expertise in handling business users directly at an L2 level.
The individual should possess hands-on experience with SQL/Unix, VB/Powerquery/Python, and monitoring/job scheduling tools like Control-M.
Additionally, the candidate should be well-versed in basic support processes such as incident management and have working experience with ServiceNow or similar tools.
A strong written and oral communication skillset, along with self-driven accountability standards, are essential for this role.
This position requires a strategic thinker who can handle complex issues and collaborate with cross-functional teams to deliver results.
