Director of Operational Excellence

3 days ago


Gurgaon, Haryana, India R1 RCM Full time
R1 RCM Associate Operations Manager Job Summary

We are seeking a skilled Associate Operations Manager to join our team at R1 RCM. As a key member of our operations team, you will be responsible for ensuring seamless day-to-day operations and driving process improvements.

About the Role:
  • You will lead a team of 15-20 FTEs, providing guidance and support to ensure operational excellence.
  • Develop and maintain thorough understanding of RCM processes, including Billing, Cash Posting, Credit Balance, Accounts Receivable, Denial Management, and Correspondence review.
  • Drive process improvement initiatives using Lean Six Sigma methodology.
  • Analyze data to identify trends and patterns, and implement corrective actions to resolve posting-related issues.
Responsibilities:
  • Prepare and distribute daily, weekly, and monthly operational metrics reports using MS Excel.
  • Identify opportunities for automation and implement solutions to improve efficiency.
  • Collaborate with team managers to establish strong relationships and drive business outcomes.
  • Communicate effectively with clients and stakeholders.
Requirements:
  • Strong analytical and problem-solving skills.
  • Proficient in MS Excel and ability to analyze complex data sets.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • A competitive salary of $80,000 - $110,000 per year, based on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.


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