Director of Quality Excellence

1 week ago


Gurgaon, Haryana, India R1 RCM Full time

R1 RCM India is a leading provider of innovative revenue cycle management services. Our goal is to 'make healthcare simpler' and enable efficiency for healthcare systems, hospitals, and physician practices.

We are committed to excellence and are proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

As the Director of Quality Excellence, you will lead a team of Quality Sr. Managers for multiple clients and locations. Your key responsibilities include:

  • Driving Process Transformation roadmap
  • Defining and implementing strategic initiatives to ensure our continued success in the deployment of Business Excellence practices
  • Leading opportunity identification across Backend through strategic reviews, process mapping, metrics analysis, benchmarking, VOCs, VSMs, etc.
  • Mentoring and leading improvement projects

Required skills and qualifications include Six Sigma Black Belt (preferred) and extensive experience in leading and mentoring high-impact projects and delivering large scale Transformation project.

You will also drive results within the team on delivery Quality output and have a proven track record of implementing Digital solutions.

The estimated salary for this role is ₹20 lakhs - 35 lakhs per annum, depending on location and experience.

This role is based in Gurugram and offers a Work From Office (WFO) schedule from 6 pm to 3 am.



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