Property Operations and Guest Relations Manager

Responsibilities -Assist in the development and implementation of Guest Experience Policies, Operating Procedures, and Training Programs, Manuals, Directives, Work Schedules, Rules and Regulations for the Guest Experience Team. Ensure all divisions are taking responsibility for Guest Experience and Engagement at the hotel. Maintain a daily checklist for...

Skills :Excellent communication and interpersonal skills.Strong leadership ability with experience in managing guest-facing teams.Customer-first mindset with excellent conflict resolution and problem-solving skills.Ability to multitask and remain calm under pressure in a fast-paced environment.Hands-on experience in guest feedback management (NPS, online...

Job Overview: Property Branch ManagerWe are seeking a seasoned and forward-thinking General Manager (Branch Level) to oversee the operations, strategy execution, and team management at the branch level.This critical role is responsible for ensuring operational excellence, driving guest satisfaction, and achieving business targets across our properties.

Guest Relations SpecialistA guest relations specialist is responsible for ensuring that guests have a positive experience at our establishment. They achieve this by engaging with guests in a courteous, friendly, and professional manner.Training and Orientation: Participate in a structured training program that includes orientation to the establishment's...

Role & responsibilitiesWarmly greet arrivals, manage check-ins/outs, and facilitate smooth transitions.Expertia+1Recognize VIP or corporate guests, ensuring personalized, memorable interactions and services.Resolve guest concerns promptly and professionally, collaborating with appropriate departments.Maintain guest logs and preferences; track feedback for...

Job OpportunityAs a Senior Property Manager, you will be responsible for leading and overseeing day-to-day property management operations across multiple properties. The ideal candidate will have the ability to lead and motivate a team of junior property managers and administrative staff, ensuring that all tasks are completed efficiently and effectively.Key...

We are seeking an experienced Guest Relations professional to provide exceptional customer service and ensure a positive experience for our guests.Handle guest inquiries in a timely and professional mannerDevelop and implement strategies to enhance guest satisfactionCollaborate with other departments to resolve guest concerns and improve overall service...

Job Title: Guest Relations Executive (Female Staffs Only)Location: Chennai (Perumbakkam)Position Type: Full-TimeJob Summary:As a Guest Relations Executive, you will be the face of the company , Responsible for creating a warm and welcoming atmosphere for our guests. You will ensure that all guests receive personalized service and assistance during their...

Roles and Responsibilities* Manage front desk operations, including handling phone calls, emails, and messages.* Maintain accurate records of guest interactions and feedback.

About the Role – Tailwind You'll be joining our Tailwind team, supporting smaller short-term rental operators with outstanding guest communication and property management services. Tailwind combines smart technology with real people to deliver 24/7 support — helping our partners provide an exceptional guest experience while growing their businesses....