Strategic Operational Efficiency Leader

4 days ago


Bengaluru, Karnataka, India beBeeExcellence Full time ₹ 15,00,000 - ₹ 25,00,000
Operational Excellence Manager

This is a pivotal role where you will be driving operational efficiency and ensuring seamless project execution. As an Operational Excellence Manager, you will play a key part in streamlining processes and improving overall performance.

Your responsibilities will include working closely with the delivery team to identify new demands and manage project-related operational matters such as invoicing, contract renewals, SOW & pricing exercises, timesheet management, and HWF/TWF/WF Management.

  • Collaborate with stakeholders to facilitate recruitment and hiring of new employees.
  • Maintain accurate high-level dashboards.
  • Chair regular calls with stakeholders and publish meeting minutes and status reports.
  • Serve as the primary point of contact for all operations-related inquiries, issues, and concerns.
  • Drive and support business decisions and compliance.
  • Develop and implement new processes and procedures to enhance operational efficiency.
Requirements
  • Strong communication and time management skills.
  • Proficient with Microsoft Office, especially Excel, Word, and PowerPoint.
  • Bachelor's degree preferred with 1-3 years of experience in operational excellence or similar field.
  • Must have experience working with IT services companies.


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