
Health Journey Navigator
6 days ago
**Client Communication Specialist Role Summary**
This is a consultative, client-facing opportunity to build trust and support clients in their health journeys.
As a Client Communication Specialist, you will work closely with new clients to educate them on holistic health processes, listen actively to their challenges, and provide empathetic guidance on next steps.
Key responsibilities include conducting video consultations, maintaining accurate notes and records, and communicating effectively in English and Hindi.
Preferred qualifications include strong communication skills, comfort with video consultations, and a passion for holistic health and wellness.
- Engage in 1:1 video consultations with new clients
- Listen attentively to clients' concerns and goals
- Explain holistic health processes in simple terms
- Offer empathetic guidance and support
- Maintain accurate records of all interactions
A successful candidate will be able to simplify complex health concepts, build rapport with clients, and ensure they feel supported throughout their journey.
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