Customer Service Representative
4 weeks ago
Job Description
We are seeking a highly skilled Customer Service Representative to join our team at WNS Global Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.
Key Responsibilities
- Answer incoming calls and respond to customer queries in a timely and professional manner.
- Research and resolve customer issues using the tools and applications provided.
- Maintain attention to detail and accuracy in all interactions.
- Communicate clearly, concisely, and effectively with customers and colleagues.
- Meet internal production, utilization, and productivity targets.
Qualifications
- Graduate fresher's or HSC with minimum 6 months experience.
- Proficient in computer applications.
- Knowledge of customer service practices.
- Excellent listening, verbal, and written communication skills.
- Good logical, analytical, and problem-solving abilities.
Additional Information
This is a fantastic opportunity to develop your customer service skills and work with a leading global company. If you are a motivated and customer-focused individual, we encourage you to apply for this role.
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