Network Development Professional
2 weeks ago
The Operations & Network Director will be responsible for ensuring the seamless execution of day-to-day operational activities.
This role involves:
- Expanding the ambulance network by engaging with private operators in identified cities to establish strategic partnerships.
- Onboarding and training partners to utilize our mobile App for Ambulance trips, ensuring a smooth user experience.
- Coordinating with the call center for regular Ambulance trips and following up on payments to maintain timely financial transactions.
- Assisting in negotiations with Ambulance operators to secure optimal rates and ensure cost-effectiveness.
- Monitoring critical trip progress, especially outstation trips, to guarantee reliable services delivery.
- Resolving issues with Users, call center, and Ambulance staff in a prompt and efficient manner to minimize downtime.
Must have: strong communication skills, ability to multitask, adaptability to dynamic environments, availability on Whatsapp and calls during business hours, laptop ownership, and multilingualism (English, Hindi, and Tamil).
Key Responsibilities: Ensure reliable and timely services delivery, expand the ambulance network, handle payments follow-ups, resolve operational issues, and support negotiations to drive business growth.
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