Remote Network Support Specialist

6 days ago

Hyderabad, Telangana, India beBeeTelecommunications Full time US$ 12,00,000 - US$ 15,00,000
Job Overview

We are seeking a skilled Telecommunications Engineer to join our team in providing remote troubleshooting services and guiding field crews during site activities.

This role is critical in ensuring smooth network execution, mitigating real-time wave form (RTWP) issues, monitoring key performance indicators (KPIs), generating status of work performed (SCOP) reports, and effective coordination with on-ground teams.

Main Responsibilities
  • Provide real-time RTWP troubleshooting support during site activities.
  • Login to operations support system (OSS) for: RTWP logs, lock/unlock radios, parameter checks, and troubleshooting commands.
  • Guide crews to resolve RTWP imbalance, pulse integrity module (PIM) issues, and uplink interference.
  • Support network troubleshooting – radios, baseband, radio electrical transmission (RET), fiber, microwave, and RF jumpers.
  • Coordinate with carrier switch team for software load, commissioning, and integration.
  • Monitor KPIs post-commissioning to validate site stability and performance.
  • Prepare SCOP reports (Excel/PPT) including KPIs, RTWP logs, alarms, and troubleshooting steps.
Key Requirements
  • Strong knowledge of fourth generation long term evolution (4G LTE) and fifth generation new radio (5G NR) technologies.
  • Proficiency with OSS operations.
  • Expertise in RTWP/PIM troubleshooting and external interference mitigation.
  • Hands-on experience with RET troubleshooting, RF paths, microwave links, and fiber.
  • Familiarity with spectrum analyzers and filters for interference hunting.
Additional Skills
  • Proficiency in MS Excel, PowerPoint, Google Earth for reporting.
  • Strong English communication skills (spoken & written).
  • Excellent problem-solving, coordination, and documentation abilities.
PREFERRED QUALIFICATIONS
  • Hands-on with Anritsu or equivalent interference-hunting tools.
  • Exposure to multi-vendor environments (Ericsson, Samsung, etc.).
  • Familiarity with Python/SQL/dashboarding tools for KPI/RTWP tracking.
  • Prior experience in network operation center (NOC) or operator environments.

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