Help Desk Support Specialist

Job OverviewThe Service Desk Analyst role entails logging, tracking, and resolving IT issues across various channels.This position involves maintaining warranty call trackers, ensuring service level agreement compliance, and generating management reports including daily open calls, summary reports, and customer satisfaction ratings.The analyst will...

Technical Support RoleWe are seeking a skilled and dedicated Technical Support Engineer to join our team.About the JobThis role involves providing exceptional technical support to clients, ensuring their issues are resolved efficiently. The successful candidate will be responsible for troubleshooting complex issues, diagnosing problems with standard...

About this RoleWe're looking for a Customer Support Specialist to join our team. This is an exciting opportunity for someone who enjoys helping others and providing exceptional customer service.The RoleThis role involves being the first point of contact for customers booking experiences across multiple cities. You'll need to be able to communicate...

As a Technical Support Specialist, you will be the primary point of contact for customers on support issues and product queries.The role requires troubleshooting technical problems, collaborating with internal teams, and communicating effectively to deliver resolution for customers.You will work closely with software developers and other technical members...

Job DescriptionTechnical Support & Troubleshooting SpecialistWe are seeking a skilled Technical Support & Troubleshooting Specialist to join our team. As a key member of our IT support team, you will provide L2 support for Windows and Mac platforms across multiple clients and client-site locations.Key Responsibilities:Techincal Support:Provide technical...

IT Support Specialist Role OverviewWe are seeking an IT support specialist to join our team as the first point of contact for technical issues. The ideal candidate will be responsible for providing timely resolution and maintaining high levels of customer satisfaction.Main Responsibilities:Provide first-level technical support and resolve incidents...

We are seeking a proactive and detail-oriented L1 Service Desk Specialist to serve as the first point of contact for IT support requests. The ideal candidate will possess excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.Job Description:The successful L1 Service Desk Specialist will be responsible...

Job Title: Deskside Support EngineerExperience: Minimum 1 YearLocation: Noida Job Summary:We are seeking a proactive and skilled Deskside Support Engineer to join our IT team. The ideal candidate will have at least one year of hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments, basic network...

Customer Service Job OverviewWe are seeking a skilled professional to provide top-quality support to customers over inbound calls.This is a challenging yet rewarding role that offers genuine career growth opportunities in a supportive and dynamic environment.You will have the opportunity to work with a diverse range of customers, resolving their queries and...

Customer Service RepresentativeWe are seeking an English customer support professional to handle voice and non-voice interactions. This role requires strong communication skills, patience, and problem-solving abilities.Key Responsibilities:Customer Support:Respond to inbound customer calls in a professional and friendly manner, addressing inquiries,...